Operations Assistant

🏢 About the company

A leading and established Chartered Surveyors operating across England, Wales and Scotland. Their services span fire engineering, construction oversight, building surveying and project management.

📍 Location

This is a full-time, office-based role located in the London office (5 days a week).

💼 What They Offer

• Competitive salary £25,000 - £28,000 (based on experience)
• Discretionary bonus
• Pension scheme
• Private healthcare
• Gym membership
• CPD, training & career progression
• 25 days holiday + bank holidays + Christmas/New Year break

What’s the culture like: culture is built on collaboration, creativity, and continuous development. They value contribution and reward achievement, offering a flexible yet professional environment where innovation and growth are encouraged.

🎯 The Role

As Operations Assistant, you’ll work closely with our Senior Operations Manager to ensure smooth day-to-day operations. This is a varied and fast-paced role ideal for someone who thrives on multitasking and delivering high-quality support.

Key Responsibilities:

• Prepare service proposals and manage new business enquiries
• Open job numbers, update CMap software, and track instructions
• Liaise with clients, contractors, consultants, and suppliers
• Manage payment allocations, resolve invoice queries, and chase outstanding invoices
• Support quality assurance processes and maintain document control
• Provide general office support: PDF editing, meeting minutes, diary management, travel bookings
• Assist with business development and client care
• Answer and manage incoming office calls professionally

🧠 Skills & Experience

• Minimum 2 years’ experience in admin, operations, or finance support
• Proficiency in Microsoft Office (Word, Excel, Outlook) and PDF editing tools
• Excellent communication, organisation, and problem-solving skills
• High attention to detail and a proactive mindset
• Experience with CMap or similar software (beneficial but not essential – full training provided)

Ready to make an impact in a forward-thinking consultancy? Apply now and be part of a team that values your growth and contribution.

To Apply: you can apply here or send your CV directly to sarahrickard@major-recruitment.com

Ref INDSR